A Time Machine for your Website
The Atlanta, GA based startup got in touch with us to help them assess their application’s sign up process and internal dashboard. CodeGuard’s product let’s users sign up to have their websites and databases backed up on a daily basis. Users are notified when there have been changes on their site.
Evaluating the app
We evaluated the state of the CodeGuard signup process and internal application to identify areas for improvement. To do this we spent time in their product and brainstormed ways to solve the problems users had been having.
Create, Connect, capture, CodeGuard
The sign up process was in need of a revamp, the experience was confusing and hard to follow. We created a four step process, and used existing illustrators to guide the user through the sign up process.
With the internal dashboard, we rearchitected the navigation and updated the visual design. We introduced a more diverse, brighter color palette to help show all the data the CodeGuard delivers to users. Included in the design was a file mix chart and a new way to visualize changes to a site.
Front End Development & Back End Integration
Our team became a part of the CodeGuard team. We worked closely together to integrate our visual design and front end development efforts with their back end experts.
Email Design and HTML Build Out
Emails provide a great touchpoint to continue a dialog with the customer. We saw the CodeGuard emails as a large area where we could provide value for users going through the sign up process. To improve the emails, we updated the visual design, content and coded the HTML.
Almost a year after we worked on the revised dashboard and sign up process, CodeGuard brought us back in to provide a fresh set of eyes on the changes they had made to their product. We delivered a heuristic review, or a analysis of the product based on accepted rules of good design.